A survey has been introduced by Kroger. It started to gather precious feedback from its customers. www.krogerstoresfeedback.com is the authorized survey website. A customer can obtain a Kroger gift card of $5000 ( grand prize) or a Kroger gift card of $100( monthly prize). He/she can win the above-mentioned gift cards if he/she turns to be a fortunate customer.
HOW YOU CAN PARTAKE IN THIS SURVEY?
You have two possible methods to partake in this survey. The first one is the online method. The second one is the Mail-In method.
HOW TO PARTAKE IN THIS SURVEY THROUGH ONLINE METHOD?
- Firstly, you need to visit www.krogerstoresfeedback.com
- If you are knowledgeable about the English language you can choose it, either you can go with the Spanish language.
- Now, it is preferable to keep the buy receipt along with yourself because you need to enter various details from it.
- The survey page will ask for the date of visit, time of visit, terminal number, transaction number, store number, operator number, and survey/review code.
- For continuing the survey, it to mandatory to input these details correctly. You must be extra careful while entering it.
- You will have the option to see another page on your screen. It contains some questions.
- You need to respond to these questions. The questions will be relating to your all-round experience with the restaurant.
- Now, you need to give some of your contact details. It includes your name, address, email address, and contact number.
- You need to be extra careful regarding this step also. If you turn to be a fortunate customer, the restaurant will notify you through these details.
HOW TO PARTAKE IN THIS SURVEY THROUGH MAIL-IN METHOD?
This is the second method. If you do not wish to go with the online method, you can partake in this survey through the Mail-In method.
You will require a postcard in this method.
You need to write on it your name, address, and contact number.
After that, you have to mail it to:-
Kroger Customer Survey Monthly Sweepstakes, PMI Station, PO Box 3547, Southbury, CT 06488-3547.
The beneficial part of Mail-In entry is that you don’t need a purchase receipt. You just have to write in your own words about your experience. You must send the mail keeping in mind the last date of the valid period.
If the customer has any problem or query regarding the survey, he/she can contact:-
Kroger’s customer service number:- 1-800-576-4377
www.tellkrogers.com is the authorized survey website.
RULES FOR PARTAKING IN THIS SURVEY
- If you or any of your housemates is an employee at Kroger. Then, your entire house is not permitted to partake in this survey.
- There is an age criterion also. You must be 18 or more to partake in this survey. If you are smaller than that, you won’t be able to partake in this survey.
- You must be familiar with the English or Spanish language.
- You must have an accurate email address.
- Many outlets of Kroger is in the United States. This survey was created for U.S citizens. You ought to be a legal civilian of the U.S.
- If you wish to give your reward to your friend, relative or any other person, you cannot do it. It will go against the rules.
- You cannot replace the prize with cash.
- You can partake in the survey as many times as you want.
- With a single receipt, you can partake in the survey once.
- You will need a recent buy receipt along with a survey code accessible on it. The receipt ought to be new. It should be a receipt of the recent seven days. If it’s older than seven days, it will be of no utilization.
WHAT ARE THE GAINS OF PARTAKING IN THIS SURVEY?
Firstly, you can obtain a Kroger gift card of $5000 ( grand prize) or a Kroger gift card of $100( monthly prize). He/she can win the above-mentioned gift cards if he/she turns to be a fortunate customer.
Secondly, if the customer is willing to present his/her thoughts regarding the staff behavior, quality of grocery, and other things, he/she can do this by expressing these things through the survey.
The store can work towards customers’ choices only when it knows the dislikes and likes of its customers. If things are done keeping in mind such customer ethics, then the customers will be super happy with the store.
- I (the customer) am not having a purchase receipt from Kroger. Can I still partake in the survey?
- Ans. Yes, you can partake. If you are having a purchase receipt you should go with the online method. If don’t have a purchase receipt, you can go with the Mail-In method. ( It is above mentioned).
- I am having a purchase receipt but I visited Kroger 15 days before. So the receipt is 15 days old. Can I partake in the survey through the online method?
- Ans. No, you cannot partake through the online method. For the online method, it should be recent seven days. If it is older than that, it will be of no utilization.
- How many times can I partake in this survey? Is there any limit to it?
- Ans. You can partake in this survey as many times as you want. But with a single receipt, you can partake once. You will need new receipts for partaking multiples times.
Kroger wishes to know what its customers think about the store. Many times, some customers like the product but dislike the staff behavior. Some customers had complaints regarding the product also.
So, it is difficult to notice such things. So this survey was meant to keep an eye on such things. Through this, Kroger can maintain a list of satisfied and unsatisfied customers.
So it will become easy to give that required direction to the store. Modifications can be made accordingly. Appreciation can also be given to staff where required. So, it will come to know which things are going well and where some modifications are required.