Welcome to our guide to bjs.com/feedback, the BJ’s Wholesale Club customer satisfaction survey.
BJ’s invites its members to share how their recent shopping trip went, from the products on the shelves to the help they received from the team.
Your answers help BJ’s understand what its members enjoy most and where it can make each club visit even better.
The survey is quick to complete and works on a phone, tablet or computer.
This page walks you through every step, from getting your receipt ready to submitting your answers.
What Is the BJ’s Feedback Survey
The BJ’s feedback survey is an online questionnaire at bjs.com/feedback.
It asks members about their latest visit to a BJ’s Wholesale Club, including product quality, service and the friendliness of the team.
BJ’s uses this feedback to guide decisions about its products, its service and the way each club runs.
How to Take the BJ’s Feedback Survey
- Open bjs.com/feedback in any web browser on your phone, tablet or computer.
- Choose English or Spanish on the welcome screen.
- Confirm that you are 18 years or older and that you meet the eligibility rules.
- Enter the details from your receipt, such as the club number, date, time, register, transaction and cashier number.
- Answer each question about your recent visit honestly.
- Review your answers and submit the survey.
What You Need Before You Start
- A recent BJ’s Wholesale Club receipt with a survey invitation.
- A phone, tablet or computer with an internet connection.
- A few minutes of free time.
- A basic understanding of English or Spanish.
General Survey Rules
The exact rules for your survey are shown on the survey site and printed on your receipt.
Survey guides commonly list these general rules:
- The survey is open to legal residents of the United States who are 18 years or older and live in a state where BJ’s runs the survey.
- BJ’s employees, their immediate families and the companies that help run the survey are usually not eligible.
- No purchase is needed to enter the prize drawing, and a purchase does not raise your chances of winning.
- A free mail-in entry method is described in the official rules on the survey site.
- Each person should take the survey only for their own visit.
What the Survey Asks About
- Your overall satisfaction with your recent club visit.
- The quality of the products you bought.
- The speed of service at checkout.
- The friendliness and helpfulness of the team.
- Anything that could make your next visit even better.
What You Can Win
Survey guides commonly report that BJ’s holds a regular prize drawing for a $500 BJ’s gift card among eligible survey entries.
The official rules on the survey site list the current prize, the drawing dates and how winners are contacted.
About BJ’s Wholesale Club
BJ’s Wholesale Club opened in 1984, and its name comes from Beverly Jean Weich, the daughter of the company’s first president.
Today, BJ’s runs about 250 membership warehouse clubs across 21 states in the United States.
The company has around 33,000 team members and its head office is in Marlborough, Massachusetts.
Members shop for groceries, electronics, home goods, toys, clothing and more, often in value sizes.
BJ’s also offers its own brands, including Wellsley Farms for groceries and Berkley Jensen for general merchandise.
BJ’s Contact Details
- Head office: BJ’s Wholesale Club, 350 Campus Drive, Marlborough, MA 01752
- Member care phone (commonly listed): 800-257-2582
- Website: bjs.com
Conclusion
The BJ’s feedback survey takes only a few minutes, and your answers help BJ’s make every club visit better.
Keep your receipt ready, visit bjs.com/feedback, share your experience and check the official rules for the current prize drawing.
This website is an independent guide and is not operated by BJ’s Wholesale Club.
BJ’s and related names belong to their owner.