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McDonald’s Customer Satisfaction Survey: A customer satisfaction survey had been started by McDonald. It started to know the strong opinions and viewpoints of their customers. The authorized survey website is www.mcdvoice.com.

The survey was conducted to acquire customer satisfaction. From the feedback, it can know that in which work area, attention must be given. In which work area, they are doing good enough, and where they can make some modifications.

www.mcdvoice.com – McDonald’s Customer Satisfaction Survey

After finishing the survey, the customer can obtain:-

Cash Back on food orders.( $25 or $100)

A free quarter pounder burger.

BOGO ( buy one get one) on egg McMuffin.

A free whopper sandwich.

WHAT IS THE PROCEDURE OF ENGAGING IN McDonald’s CUSTOMER SATISFACTION SURVEY?

First of all, you have to visit www.mcdvoice.com. It is the authorized survey website. Then, you have to pick a language according to your familiarity.

There will be two languages available:- English or Spanish.

You have to enter the survey code. It is a 26 digit code. It can be found on the purchase receipt.

You have to tap on the start button.

Now you have to enter the date and time of your visit.

Next, you have to enter McDonald’s store number.

There will be some questions on your screen. You have to answer the questions according to the services you got on your recent visit.

After this, you have to give some of your contact details. It includes name, address, valid email address, and contact number. It is compulsory to provide these details.

So that McDonald’s team can contact you if they require. You must be able to see a validation code on your screen. You must copy it down. You must show this code to any staff member during your next visit to Macdonald’s Restaurant.

Customer Support

If the customer has any query or problem regarding the survey, he/she can contact:-

McDonald’s toll-free number:- 1-800-244-6227.

McDonald’s official site:- www.mcdonalds.com

McDonald’s authorized survey website:-www.mcdvoice.com.

McDonald’s head office address:- Chicago, Illinois, United States.

RULES FOR ENGAGING IN MCDONALD’S CUSTOMER SATISFACTION SURVEY

You must be having a recent purchase receipt from McDonald’s.

You can engage in this survey five times a month.

At specific locations, this survey is accessible. You must check about your location on the authorized website.

You can use the survey code within seven days. After it, it will be of no utilization.

The survey is done by you through the online mode. To perform the survey, you must have a phone or PC.

There is an age criterion also. You must be of 15 years or more to perform the survey. If you are smaller than 15, you can’t engage in the survey.

The survey has been organized by Panda Express for US citizens. In this way, you ought to be a resident of the United States of America or Canada.

If you or any family member is an employee at McDonald’s then, your entire family is not permitted to enter the survey.

You must be able to recognize English or Spanish language. Because the survey is available in these two languages.

The validation coupon can be used within a month. After that, it will be of no utilization.

WHY THIS SURVEY WAS CONDUCTED BY MCDONALD’S?

They value every survey no matter the customer gives bad or good feedback. It’s important to give honest feedback.

It’s impossible to notice which outlet is working well and which is not. In which outlets, the staff is performing well and in which outlets, there is a need for improvement in staff. All these things can be known by conducting the survey.

What are the advantages of taking an interest in the survey for customers?

There are two major benefits that the customer can get by taking an interest in this survey. The first one is that if any customer had any complaints or he/she does not feel satisfied after visiting the restaurant, then by expressing such things in the survey, he/she can get better services during his/her next visit. The second major benefit is the prize or reward. After finishing the survey, the customer can obtain:-

Cash Back on food orders.( $25 or $100)

A free quarter pounder burger.

BOGO ( buy one get one) on egg McMuffin.

A free whopper sandwich.

FAQ’s

Q) Can I ( the customer) claim a reward, without the validation code?

Ans. No, no one can claim the reward without a validation code. Legal actions will be taken by McDonald’s against that person. So, you should be careful about it.

(Q) For how many times can I engage in this survey in a month?

Ans. You can engage in this survey five times a month.

(Q) I made a mistake in entering the contact details, while I was performing the survey. What should I do next?

Ans. In this case, you won’t be able to get any reward. Also, you won’t be able to claim free meals from McDonald’s. So, be careful while entering the contact details. It should be entered correctly.

(Q) what is the maximum time to claim the prize after engaging in the McDvoice survey?

Ans. You should claim the prize within a month. After that, you won’t be able to claim it.

(Q) Can a person below 15, in any way enter the survey?

Ans. No, the age criterion is 15 or above. If a person having an age of less than 13 cannot engage in this survey.

Conclusion:-

The article includes all the necessary information regarding the McDonald’s Customer Satisfaction Survey. It contains the procedure, the rules, the reason behind conducting the survey, advantages of engaging in the survey. McDonald’s will be happy to know the feeling of their customers. What is the thing that the customer are liking the most? What is the thing in which they need to make modifications? By knowing all these things, they can make their services the best. All these things can be known by conducting the survey. It will build trust and a relationship between the customers and MacDonald’s.

Related Tags: www.mcdvoice.com, McDonald’s Customer Satisfaction Survey