BANFIELD CLIENT EXPERIENCE SURVEY: A client experience survey had been inaugurated by Banfield. It was started to gather precious feedbacks from its customers. www.tellbanfield.com is the authorized survey/review website. If you turn to be a fortunate customer, then you can obtain $2000.

banfield hospitals survey for feedback

Banfield Client Experience Survey


There are two possible ways to partake in the survey. 

They are:-

1) Online method

2) Mail-In method.


Banfield Pet Hospital Customer Opinion Survey

Firstly, you need to visit www.tellbanfield.com. It is preferable to keep the buy receipt along with yourself because you need to see and input the survey/review code from it. In few seconds, some questions will appear in front of you.

You need to respond to these questions. It will be about how good or bad was your experience during the last visit to the hospital. You need to give some of your contact details like your name, address, email I’d and contact number.

You don’t need to worry or take stress about these details. The hospital will not share these details with any outside person. It will be of their use only. You will be able to see a validation code in front of you. You have two options.

Either you take a screenshot of it or you can write this code. You need to take the buy receipt and approval/validation code during your next visit. You must visit the hospital again in the next 30 days. After 30 days, there will be no use of the validation code.

You have to wait patiently for the results. If you turn to be a fortunate customer, they will notify you through the details which you provide in the survey. 


banfield pet hospitals survey for feedback

If you don’t wish to go with the online method, you can partake in the survey through the Mail-In method. You will require a postcard in this method. You have to write on it your name, address, age, and contact number.

You had to send it to the Banfield client experience Sweepstakes, PMI Station, PO Box 3577, Southbury,  CT 06488-3577.

The hospital will send you a mail saying that you had been successfully entered in the sweepstakes. If you turn to be a fortune customer,  the hospital will call you or send you a mail.

If any customer is not able to complete the survey, if he/she is having any doubt in his/her mind, then he /she can refer to the following details:-

Banfield’s contact number:- 866-935-5738 , 888-455-7387. 

Its email address is [email protected].



You will need a recent buy receipt from Banfield hospital. The receipt ought to be new. It can be of any last seven days. It will be of no utilization if it is older than that.

If you or any of your housemates is an employee at Banfield hospital. Then, the Banfield hospital will not give authorization for your family to partake in this survey.

The restaurant had set a perfect age also for partaking in the survey. You must have completed your 13 years. If you are smaller than this age, you won’t be able to partake in the survey.

Many outlets of Banfield hospital is in the United States of America and the United Kingdom. So this survey was created for UK and USA citizens only. You ought to be a legal civilian of the USA or UK.

You must be knowledgeable about the English language.

The survey is happening online. You must require an electronic gadget ( like a PC or smartphone) to partake in the survey with internet accessibility also.

You cannot get cash in the replacement of the price which you won. You will get the prize/reward itself only.

If you wish to give your prize to any friend, relative or any other person, you cannot. It will go against the rules.

You must visit the hospital again in the next 30 days. After 30 days, there will be no use of the validation code( which you get in the end part of the survey).


banfield survey online tell banfield

If you turn to be a fortunate customer, then you can obtain $2000. As it is the hospital for pets, the customers can come forward and give their opinion to the hospital about which things they appreciate the most and in which things they want to see some changes.

There are few tips which the customers can give to the staff or hospital regarding his/her pet. As the customer knows everything regarding his/her pet. It will be way more helpful to the hospital also. 


  1. Which details should we carry with ourselves visiting the hospital again? For much time, we can use the validation code?

Ans. You must carry your buy receipt and the validation/approval code along with yourself during your next visit. You must visit the hospital again in the next 30 days. After 30 days, there will be no use of the validation code.

  1. I ( the customer) want to get cash in the replacement of the prize which I won. Is it possible?

Ans. No, it is not possible. It will go against the rules.

  1. I want to give my reward to my father. Is it possible to transfer it to her? 

Ans. No, you simply cannot do this. It is not permitted to give your reward to anyone. It will go against the rules. 


Banfield will feel grateful to hear welcome both feedback ( positive and negative). This survey was meant to know how the customer feels about the services of the hospital. They always welcome complaints, suggestions, and appreciation. But they want that their customers to take an interest in this survey and help them in gathering this useful information.

By taking an interest in the survey, the customers can better know about the hospital and the efforts which the hospital is putting for giving the best services.

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